Getting Help
Visit Our Website
You can get up-to-date information on Sprint PCS Services and
Options by signing onto our Website at
www.sprintpcs.com
.
When you visit us online, you can
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Review coverage maps
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Learn how to use voicemail
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Access your account information
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Purchase accessories
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Add additional options to your service plan
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Check out frequently asked questions
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And more
Reaching Sprint Customer Service
You can reach Sprint Customer Service many different ways:
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Dial
on your Sprint PCS Phone
䢇
Sign on to your account at
www.sprintpcs.com
䢇
Call us toll-free at 1-888-211-4727 (Consumer customers)
or
1-888-788-4727 (Business customers)
䢇
Write to us at Sprint Customer Service, P.O. Box 8077,
London, KY 40742
Receiving Automated Invoicing Information
For your convenience, your phone gives you access to invoicing
information on your Sprint PCS Account. This information includes
balance due, payment received, invoicing cycle, and the number of
minutes used since your last invoicing cycle. (Normal airtime usage
will apply.)
To access automated invoicing information:
䊳
Press
.
Note:
This service may not be available in all Affiliate areas.
Section 1A: Setting Up Service
7
Sprint PCS Directory Assistance
You have access to a variety of services and information through
Sprint PCS Directory Assistance, including residential, business, and
government listings; assistance with local or long-distance calls;
movie listings; and hotel, restaurant, shopping, and major local
event information. There is a per-call charge and you will be billed
for airtime.
To call Sprint PCS Directory Assistance:
䊳
Press
.
Sprint PCS Operator Services
Sprint PCS Operator Services provides assistance when placing
collect calls or when placing calls billed to a local telephone
calling card or third party.
To access Sprint PCS Operator Services:
䊳
Press
.
For more information or to see the latest in products and services,
visit us online at
www.sprintpcs.com
.
Note:
Sprint PCS Operator Services may not be available in all Affiliate areas.